Prices and polices are subject to change without notice.
Prices are included for customer convenience. Completion of
an on-line order will be considered an acceptance of our
Return and Exchange Policy
PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. YOU
ONLY HAVE 21 DAYS FROM SHIP DATE TO CLAIM SHIPPING DAMAGE
WITH FEDEX. SHIP DATE IS LOCATED ON SHIPPING LABEL. PLEASE
CONTACT US FOR INSTRUCTIONS ON SHIPPING DAMAGE CLAIMS. DO
NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL YOU
HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE PRODUCT
YOU HAVE RECEIVED. DISPOSAL OF ORIGINAL PACKING VOIDS ANY
RETURN AND REFUND.
Merchandise may be returned for credit less a 20%
restocking fee for all items, providing merchandise is
returned boxed in its original factory carton, undamaged
with packing materials, instruction manual and all included
accessories. You will be charged extra for any missing or
damaged items upon return. Shipping is non-refundable, and
items purchased originally with Free Shipping will have
standard ground shipping fees deducted from the refund
total. All returns are subject to inspection before refund
is given. This only applies within 30 days of ship date.
Factory Defects: We will repair or replace any table
within the first 30 days from ship date if we determine it
is defective in material and/or workmanship and in need of
repair. If the unit cannot be repaired to correct defects
within 30 days of your return, we will ask the manufacturer
to replace the unit or offer a comparable unit from our own
stock. We have to see the unit first to determine if the
problem(s) you are having are manufacturer's defects.
Contact us to obtain a return label for factory defect
returns. We do not accept COD returns.
We do not offer any exchanges or refunds on inserts.
Please contact us at 760-377-5378 or email us at firstname.lastname@example.org
for further instructions on your return. In the unlikely
event that your order is incorrect, missing parts, damaged
or defective, please call us within 30 days and we will send
you the correct product,replacement product or replacement
parts. Our hours are Mon.-Fri. 9:00 am to 5:00 pm PST.
All our tables ship through FedEx ground service. Accessories are
usually shipped via USPS. If you require a faster service, you
will be responsible for the additional charges. Although we strive to
maintain our inventory, we may experience a back-order status when we
run out of certain products. Special orders or custom inserts can
expect a delay in delivery due to production time.
While we at SewEzi USA use reasonable efforts to include
accurate and up-to-date information on this site, we make
no warranties or representations as to its accuracy.
SewEzi USA assumes no liability or responsibility for any
errors or omissions in the content on this site. All
information, texts, graphics, prices and links and other
contents on this site are subject to change without